Mt. Vernon Register-News

Community News Network

April 4, 2014

Long-term unemployed are still strong hires, study shows

SAN FRANCISCO — People who have been out of work for an extended period, once hired, tend to be just as productive on the job as those with more typical work histories, according to an analysis of almost 20,000 employees.

The research, provided to Bloomberg News by San Francisco-based Evolv, shows no statistically significant difference in measures of job performance between two pools of entry-level call center agents: those who hadn't held a single full-time job in at least five years before they applied for the position, and the rest. Evolv, which helps large companies assess and manage hourly workers, analyzed data collected from six employers in about 90 locations in the U.S.

The findings buttress President Obama's call to American businesses to give the long-term unemployed "a fair shot" amid growing evidence that employers have preferred to hire candidates without prolonged jobless spells. Some 3.7 million workers have been out of work for 27 weeks or more as of March, according to Labor Department data released today.

"We have statistical proof that hiring somebody among the long-term unemployed is equal to somebody who is not long-term unemployed," said Max Simkoff, chief executive officer and co- founder of Evolv.

Evolv tracked four measures of job performance, each collected every day of the worker's tenure. The variables included the average time it took for the agent to complete a transaction, customer satisfaction ratings, supervisor evaluations, and the percentage of the workday spent at his or her desk.

 About 14 percent of the employees in the sample reported having had no full-time job for the five years leading up to the time they applied for the position. After excluding people who had been in school for the year up to the time they applied for the job, Evolv's analysts found that the long-term unemployed still performed no worse than those without an extended jobless spell.

The findings are encouraging news for Federal Reserve policymakers, provided that recruiters heed Evolv's findings. The central bank has deployed record stimulus to bring down unemployment, even as some critics have warned that further accommodation won't help because a prolonged period of high joblessness has made some workers permanently unemployable.

"The concern is that the long-term unemployed may remain on the sidelines, ultimately dropping out of the workforce," Fed Chair Janet Yellen said March 31 in her first speech as the head of the central bank as she highlighted the plight of struggling Americans. "But the data suggest that the long-term unemployed look basically the same as other unemployed people in terms of their occupations, educational attainment, and other characteristics."

For employers, Evolv's results suggest that they're missing out on qualified candidates, Simkoff said. In one experiment, researchers at the University of Toronto, the University of Chicago and McGill University submitted about 12,000 fake resumes to apply for about 3,000 jobs. At eight months of unemployment, callbacks were about 45 percent lower than at one month of unemployment, the study showed.

Among those struggling to find work is Vincent Ramsey, 56, who lost his security job at Villanova University in Pennsylvania in May 2012 and has been looking since. He said he's applied for about 30 positions a week mostly in areas in which he's had experience, such as customer service and childcare.

"With all the positive traits that I have, somebody's still finding fault with me," said Ramsey, referring to his punctuality and work ethic as well as the breadth of his work record. "I don't understand it. Wherever you put me at any job, I connect with people. I've done this successfully everywhere."

More than 300 companies including Wal-Mart Stores and automaker Ford signed a White House pledge to develop initiatives for hiring and recruiting job-seekers who have been out of work for an extended period.

 "It's a cruel Catch-22: The longer you're unemployed, the more unemployable you may seem," Obama said Jan. 31. "They just need a chance."

 

1
Text Only
Community News Network
  • Hospitals let patients schedule ER visits

    Three times within a week, 34-year-old Michael Granillo went to the emergency room at Northridge Hospital Medical Center in Los Angeles because of intense back pain. Each time, Granillo, who didn't have insurance, stayed for less than an hour before leaving without being seen by a doctor.

    July 21, 2014

  • Malaysians wonder 'Why us?' after second loss of airline jet

    It was all too familiar. Grieving families rushing to airport. The flashing television graphics of a plane's last radar appearance. The uncomfortable officials before a heavy thicket of microphones.
    For many Malaysians, the disappearance of Flight 370 in March has been a long trauma from which the nation has not yet recovered.

    July 18, 2014

  • The terrible history of passenger planes getting shot out of the sky

    What is more clear is that, if initial reports are true, this would be the deadliest incident of a civilian passenger plane being shot down in modern memory. In some instances, the causes of the disaster are still shrouded in mystery. Here are some of the worst events.

    July 17, 2014

  • 130408_NT_BEA_good kids We're raising a generation of timid kids

    A week ago, a woman was charged with leaving her child in the car while she went into a store. Her 11-year-old child. This week, a woman was arrested for allowing her 9-year-old daughter to go to the park alone. Which raises just one question: America, what the heck is wrong with you?

    July 17, 2014 1 Photo

  • Screen Shot 2014-07-16 at 2.12.33 PM.png Gunshots narrowly miss TV reporter

    A reporter for a West Virginia television station narrowly escaped injury or worse Monday while covering a fatal weekend shooting in Beckley.

    July 16, 2014 1 Photo

  • 25 hidden secrets in "Weird Al's" "Word Crimes" video

    Yankovic's 14th album was released this week, and it warms my heart containers that he's kept up his geeky brand of humor for so long. While he has written so many incredible songs, none have spoken to my love of proper grammar.
    Until "Word Crimes."

    July 16, 2014

  • State lawmakers tweak gun regulations

    Obtaining a concealed carry weapons license within the Commonwealth of Kentucky is not a simple task.

    July 16, 2014

  • When your doctor commits suicide, things get complicated

    When they call for appointments, patients are told they can't see their doctor. Ever. The standard line: "We are sorry, but your doctor died suddenly."

    July 15, 2014

  • Police: Man claims prostitute crashed his pickup truck

    Police in Pennsylvania are investigating a story they were given by a man who they found intoxicated at the scene of a one-vehicle crash.

    July 15, 2014

  • Why it's basically impossible to delete those naked selfies you text

    If you're selling an old Android smartphone on an online auction site, you could be giving away rather more than you intend to, according to a recent investigation by anti-malware company Avast.

    July 14, 2014

Twitter Updates
Facebook
Stocks