MT. VERNON — A Mt. Vernon bank issued a fraud alert to its customers on Tuesday.
Community First Bank of the Heartland contacted its customers through its web site, alerting them to a scam involving individuals’ debit card numbers.
According to Dee Froneyberger, executive vice president, a bank employee received a phone call from someone posing as a VISA representative, asking the employee for their debit card number.
Froneyberger says debit card holders should never give out sensitive information, including debit card numbers.
“It looks like this is not uncommon. Other banks throughout the country are putting out alerts about VISA debit cards. Our employee only had a debit card for two weeks, which makes this a very unique case,” she said, adding, “We’re asking our customers to notify the bank immediately because we will restrict those debit cards, and we have the ability to re-issue them. We don’t want to put them at risk.”
Froneyberger said banks do not need debit card numbers because they already have that information readily available. She added Community First Bank will never ask customers for their debit card number.
Any concerns or questions can be directed to the bank by calling (618) 899-5680.
Community First Bank of the Heartland has bank locations in Mt. Vernon, Woodlawn, Dix and Ina.