With the winter weather upon us, letter carriers throughout Illinois are ready to make their appointed rounds. As they prepare to face the elements, I’m asking residents and business owners to help them by clearing snow and ice from the approach to your mail box.
High levels of snow and sheets of ice blocking access to mail boxes can make mail delivery not just difficult, but hazardous. Your help in maintaining a clear path to the mail box — including steps, porches, walkways and street approach — will help us maintain consistent delivery service and prevent injuries to our carriers.
Customers receiving door delivery should make sure their sidewalks, steps and porches are clear. Customers receiving curbside delivery should remove snow piles left by snow plows to keep access to their mailboxes clear for letter carriers.
Unfortunately, delivery service may be delayed or curtailed whenever streets or walkways present hazardous conditions for letter carriers, or when snow plowed against mailboxes prevents letter carriers from opening the door to the mailbox while seated inside a delivery vehicle. We will not curtail delivery without careful consideration, and only as a last resort. We will attempt to deliver any curtailed mail the next business day.
We appreciate the efforts of our customers to provide their mail carriers with a safe approach to the mail box.
I’m also asking that residents and businesses with collection boxes near their property keep them clear of snow and ice. Collection boxes need to be kept clear so our customers can safely deposit their mail and for our letter carriers to safely collect the mail.
I know that with your help, our carriers will deliver your mail promptly and safely throughout the winter season.